Recognition works hand-in-hand with feedback. The difference is that recognition is an actual reward for positive work performance, while feedback is a quick note on how work performance is progressing. A One Minute Praising is good for both recognition and feedback. Since a One Minute Praising might be the most effective low-to-no-cost method of recognition,…
Category: Praisings
10 Steps to Empowerment 6: Feedback
I once heard it said to seek first to understand, then be understood. When giving feedback to your employees, this statement is very true. Feedback is the lifeblood of the fast food industry, and quite possibly the most important tool in the manager’s arsenal. Feedback should be immediate, tailored to the individual, and continuous….
One Minute Praisings
The second secret of the One Minute Manager is the One Minute Praising. Praise of any kind is, in my experience, very rare in fast food. Managers in fast food seem keen to point out anything you do wrong, but never seem to care when you get it right. If you want to set yourself…